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Privacy Policy

Effective Date: May 05, 2025

1. Introduction

This Privacy Policy describes how INSPIREMAIL LLC ("we," "us," or "our") collects, uses, and discloses information in connection with your use of MakeSMTP, our transactional email service ("Service"). We respect your privacy and are committed to protecting your personal information. This policy explains our practices regarding data collection, use, and disclosure.

INSPIREMAIL LLC
1151 Walker Rd Ste 100
Dover, DE 19904
EIN: 352734537

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us, including:

  • Account information (name, email address, phone number, billing information)
  • Authentication credentials
  • Customer service communications
  • Any other information you choose to provide

2.2 Information We Collect Automatically

When you use our Service, we automatically collect:

  • Usage data (IP address, browser type, operating system, device information)
  • Service usage statistics and metrics
  • Email delivery analytics (opens, clicks, bounces, deliveries)
  • Log data

2.3 Email Content and Recipient Data

As a transactional email service, we process:

  • Email content that you send through our Service
  • Recipient email addresses and associated metadata
  • Delivery information and performance metrics

3. Use of Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent or unauthorized activities
  • Enforce our Terms of Service and comply with legal obligations

4. Data Sharing and Disclosure

We may share information as follows:

4.1 Service Providers

We share information with third-party vendors, consultants, and other service providers who perform services on our behalf.

4.2 Compliance with Laws

We may disclose information if required to do so by law or in response to valid requests from public authorities (e.g., court orders, subpoenas).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share information with third parties when you consent to such sharing.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no Internet or email transmission is ever fully secure or error-free.

6. Data Retention

We retain information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

7.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account or by contacting us.

7.2 Cookies

Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies.

7.3 Marketing Communications

You may opt out of receiving promotional emails by following the instructions in those emails.

7.4 Data Subject Rights

If you are located in certain jurisdictions, you may have additional rights regarding your personal information:

  • Right to know what personal information we collect
  • Right to request deletion of personal information
  • Right to access your personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising these rights

8. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws different from your country.

9. Children's Privacy

Our Service is not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete this information.

10. Prohibited Uses

10.1 Legal Compliance

You agree to use the Service in compliance with all applicable laws, including but not limited to anti-spam laws (CAN-SPAM Act, CASL, GDPR, etc.), data protection laws, and intellectual property laws.

10.2 Prohibited Activities

The following activities are strictly prohibited when using MakeSMTP:

  • Sending unsolicited commercial messages (spam)
  • Harvesting or purchasing email addresses without proper consent
  • Sending emails containing misleading subject lines or fraudulent content
  • Distributing malware or phishing content
  • Sending content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
  • Impersonating another person or entity
  • Using the Service for any illegal purpose

10.3 Legal Consequences

Violating this policy may result in immediate termination of your account, forfeiture of any prepaid fees, and potential legal action under Delaware and federal law. INSPIREMAIL LLC reserves the right to report illegal activities to relevant law enforcement authorities.

11. Compliance with State and Federal Laws

11.1 Delaware Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any legal action or proceeding relating to this Privacy Policy shall be instituted in a state or federal court in Delaware.

11.2 Federal Anti-Spam Compliance

Our Service requires compliance with the CAN-SPAM Act of 2003 (15 U.S.C. § 7701, et seq.). All emails sent through our Service must:

  • Contain accurate header and routing information
  • Include a valid physical postal address
  • Provide a clear and conspicuous opt-out mechanism
  • Be promptly honored when opt-out requests are received

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

13. Contact Us

If you have questions about this Privacy Policy, please contact us at:

INSPIREMAIL LLC
1151 Walker Rd Ste 100
Dover, DE 19904
Email: privacy@makesmtp.com

By using MakeSMTP, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.